Terms & conditions

Every plate is made to order, to the exact registration and options you enter. We follow your instructions to the letter, so please double-check your details before submitting — we can't take responsibility for errors outside our control. Any special instructions can be added at checkout.

Number plates only go into production once we've received and checked your original DVLA documents. See the documents we need.

We process orders as soon as we can. If you spot a mistake, ring us straight away on 01933 390143 — it's the quickest way to reach us. If your plate hasn't been made yet we can alter the order. If you cancel and need a refund, a £2.00 processing charge is deducted and the rest is refunded.

We check every product closely before it leaves us, so it should reach you in perfect condition. If a mistake is down to us, we'll happily replace the item or refund you — we just need the plates safely back before the replacement or refund goes out. Because every plate is made to your registration, we can't refund correctly-made items, so please make sure of your instructions before ordering.

Traditional black & silver plates — pressed metal and Perspex — may only be displayed on eligible classic vehicles. You'll need a pre-1976 registration to order them, and it's your responsibility to make sure your vehicle qualifies. Not sure? Give us a call and we'll happily check for you.

UK delivery is free on every order. Dispatch times vary by product — pressed metal plates are made by hand and take longer than printed ones; each product page shows its estimate. You're also welcome to collect in person — call 01933 390143 to arrange a time.